January 28, 2022

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What’s Your Expertise With Buyer Service?

What’s Your Experience With Customer Service?

Airplane journey. Mailing a package deal. Renting a automobile. Ready for a Covid check. Speaking to the cable firm. Within the second winter of this pandemic-altered world, all of it appears tougher than ever. Staff and clients alike are rising more and more weary and impatient.

The New York Instances is engaged on an article about customer support throughout the pandemic: the challenges, the bursts of rage, the confusion — and the moments of connection and humanity. What’s going on? We need to hear all of it.

Please share your experiences utilizing the shape beneath. A reporter or editor may contact you to listen to extra. We is not going to publish your title or feedback with out contacting you first.

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